Last Updated: 20.02.2025
Effective Date: 20.02.2025

This Privacy Policy outlines how Miss Kobido | Expert Japanese Face Massage for Radiant & Youthful Skin, referred to as “we,” “us,” or “our,” collects, uses, and protects your personal information when you use our website https://massageincoventry.co.uk or www.massageincoventry.co.uk referred as (the “Website”).

By accessing or using the Website, you consent to the collection and use of your information as described in this policy. If you do not agree, please refrain from using the Website.

This Website is not intended for use by children, and we do not knowingly collect data from anyone under 18.

We may update this Privacy Policy periodically. Any changes will take effect 180 days after being posted. Your continued use of the Website after this period constitutes acceptance of the revised policy. We encourage you to review this page regularly.

INFORMATION WE COLLECT

We may collect and store the following information when you interact with us:

• Name, email address, phone number, and contact details.
• Messages and enquiries sent via our contact forms or via the chatbot
• Details related to services requested.
• Feedback or reviews about our services.
• Communication records, including emails or call logs for customer support.
• Information obtained through customer satisfaction surveys or promotions.
• Website usage data collected via cookies (see our Cookies Policy for more details).

It is your responsibility to keep your personal details accurate and up to date.

HOW WE USE YOUR INFORMATION

We may use the information we collect to:

• Respond to enquiries and provide customer support.
• Process face massage or any other service requests.
• Send updates about appointments, confirmations, or follow-ups.
• Improve our services based on customer feedback.
• Inform you about promotions, special offers, or new products (with your consent).
• Comply with legal and regulatory obligations.
• Conduct market research to enhance service quality.

If we wish to use your information for any other purpose, we will ask for your consent first.

HOW WE SHARE YOUR INFORMATION

We do not sell or share your personal information with third parties unless:

• It is required by law or regulatory authorities.
• You have given explicit consent.
• It is necessary for fulfilling a service, such as working with third-party suppliers or delivery partners.

If we share your information, the recipient is required to use it only for the agreed purpose and not keep it longer than necessary.

In the event of a business sale or merger, your data may be transferred as part of the business transition.

YOUR RIGHTS

Under data protection laws, you may have the right to:

• Access, update, or delete your personal data.
• Object to or restrict certain types of data processing.
• Request a copy of your personal data or its transfer to another service provider.
• Withdraw consent for marketing communications.
• File a complaint with a data protection authority.

To exercise your rights, please contact us. We will respond in accordance with applicable laws.

COOKIES

For details on how we use cookies and similar tracking technologies, please refer to our Cookies Policy.

SECURITY

We take reasonable steps to protect your information from loss, misuse, or unauthorised access. However, no online system is entirely secure, and we cannot guarantee absolute security. Any transmission of personal data is at your own risk.

THIRD-PARTY LINKS

Our Website may contain links to external websites. This Privacy Policy does not apply to those sites, and we are not responsible for their content or practices. Please review their privacy policies before sharing any data.

CONTACT US

If you have questions or concerns about your data, please contact us at:

Miss Kobido | Expert Japanese Face Massage for Radiant & Youthful Skin

Email: TBC
Phone: 07917 852893

We will address your concerns in compliance with applicable regulations.